Patient Access Management
Patient Registration
Patient Access and registration training is designed to help healthcare facilities improve their registration process and patient experience. With Patient Access Management training, you will learn how to streamline scheduling and registration processes and how to effectively interview patients.
Who Should Attend:
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Patient Registration Staff
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Patient Benefits Coordinators
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Purchased Referred Care
Participants will learn:
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Interviewing and data collection strategies
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Assignment of Benefits
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HIPAA vs. The Privacy Act of 1974
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Medicaid program overview and the Federal Medical Assistance Percentage (FMAP)
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Medicare and Parts A/B/C/D
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Medicare Secondary Payor Law
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Clinic outpatient processes
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Coordination of benefits
Training Days
Day 1:
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Welcome and introduction
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What is Patient Access Management?
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Clinic outpatient processes
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Coordination of benefits
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Interviewing and data collection strategies
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Medicaid program overview and FMAP
Day 2:
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Medicare and Parts A/B/C/D
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Medicare Secondary Payer Law
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HIPAA Law vs. the Privacy Act of 1974
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Patient Self-Determination Act (PSDA)
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Emergency Medical Transfer and Labor Act (EMTALA)